FAQs for Renaissance

Q: What types of products does Renaissance offer?
A: Renaissance offers a range of high-quality apparel, including T-Shirts, Hoodies, Shorts, and Joggers, designed for both comfort and style.

Q: How can I place an order?
A: You can place an order directly on our website. Simply browse our product selection, add items to your cart, and proceed to checkout.

Q: What payment methods are accepted?
A: We accept a variety of payment methods, including major credit cards, debit cards, and secure payment platforms like PayPal.

Q: Do you offer international shipping?
A: Yes, we ship our products internationally. Shipping costs and delivery times vary depending on your location.

Q: How long does shipping take?
A: Delivery times depend on your location. Typically, orders within the country are delivered within 5-7 business days. International deliveries may take 10-14 business days.

Q: Can I track my order?
A: Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor its progress.

Q: What is your return policy?
A: We offer a 30-day return policy for unused and undamaged items. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please contact us for return instructions.

Q: How do I contact customer service?
A: You can reach our customer service team via email at renaissanceclo@mail.com. We’re happy to assist with any questions or concerns.

Q: Do you offer discounts or promotions?
A: We occasionally offer discounts and promotions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

Q: Can I cancel or change my order?
A: If you need to cancel or make changes to your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request.

Q: Are your products environmentally friendly?
A: We are committed to sustainability and use eco-friendly materials whenever possible in the manufacturing of our apparel.